how do i report a downed comcast line?rick roll emoji copy and paste

You can also use Xfinity MyAccount ( Web | iOS | Android) and xFi app ( iOS | Android) for product and account support. How do you get straight to a representative? You would want to send us a direct message to "Xfinity Support" with your full name, phone number, email address and the nearest address to that downed line. Question: Does Comcast Hve To Repair A Cut Cable Line Full special report: Alex Murdaugh found guilty in murders of wife and son the chances of Comcast having their act together enough to even . Service Status Center | Comcast Business By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Cable installation, exposed wire, and repairs FAQ, Report unburied cables, exposed wires, or downed lines, Have AT&T service? Scroll down and select Manage Internet. How to report a downed wire if I'm not a customer? I don't have AT&T, or a landline. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Dont remove this wire unless its absolutely necessary: It could snag on a power cable and cause massive problems if you try too hard to remove it, such as electrocution or causing live power wires to come loose. 1 6 I am an Official Xfinity Employee. Their credit are expensive and for them to delete for no reason given is full fraud and Theft. A drop-down list appears. Contact Us - Customer Service Phone Numbers & Chat | Frontier Stay safe if a fallen power line touches your car If your vehicle comes in contact with a downed power line, follow these safety rules: Stay inside your car. Just select Xfinity support and you will be able to speak with the next available specialist. Say "No account." Let us give you a call as soon as an agent is available. Report a Problem Full Outage Map Problems in the last 24 hours The graph below depicts the number of Comcast Xfinity reports received over the last 24 hours by time of day. I really appreciate you being a member of the Comcast Family! Our community is your official source on Reddit for help with Xfinity services. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. Voting closed 14. I need someone to come out and fix it. I have called multiple times but I don't have an account so it won't let me through to talk to someone. Sky News is a British free-to-air television news channel and organisation. If the wire has been completely cut or its hanging on by a few strands of copper wire and youre skilled with a soldering iron you can repair the cut wire yourself. Jacksonville, Florida Area. How do I get Comcast to come deal with this? I double-checked our systems and it looks like our tech Esteban was out on the 6th to complete the aerial line raise successfully per your request. Some utility companies mark or paint their lines. A drop-down list appears. Marion County officials report storm has passed leaving widespread wind A Comcast line fell down from the utility poles above my house a couple of days ago and is now lying across my and my neighbor's backyards. Press question mark to learn the rest of the keyboard shortcuts. We have made changes to keep employees safe so response and call times may be longer than usual. Hello @ryanray.rr81 and thank you! Press 0 a lot. Choose the option that best describes your situation. Then Call Us. Do not send the firewall logs as an attachment. . Don't worry, we'll never do that as it might cut into our profits for the quarter. A tree in my back yard has two large branches resting on the phone/TV cables. Our team can assist with getting those downed wires raised. I also appreciate you taking a moment out of your day to reach back out to our team! Store Locator Status Center Check for outages and troubleshoot your services. Downed/hanging electrical wires - who to report to? | Universal Hub How does cable internet get to your house? Occasionally there is a mix up and Comcast forgets to bury the drop. This will stiffen the damaged area and protect the exposed wire to prevent further wear and tear. Call 911, which will get the FD out to asses the wire (s). Genius. How to report a downed wire if I'm not a customer? : r/Comcast_Xfinity Report an Issue - Xfinity Support -You are responsible for the "mast," the . For questions and concerns regarding service and billing, low hanging cable wires, unrestored easement post-construction or repair work: Comcast: 1.800.934.6489 AT&T Uverse: 1.800.288.2020 Phonoscope: 713.272.4600 Suddenlink: 1.877.794.2724 En-Touch Systems: 1.888.765.6461 Help with my Comcast issue First: share to improve GetHuman3339193's odds Strength in numbers! Then, to let us know why you're calling, say Line is down.. Our team can help get that line raised. For immediate assistance, check out the Xfinity Assistant. Report it online using Xfinity Assistant. Jul 2007 - Sep 20169 years 3 months. We have made changes to keep employees safe so response and call times may be longer than usual. Report a downed power line - Pacific Gas and Electric Company Cookie Notice How to Report an Issue Online Visit xfinity.com/xfinityassistant. Our actual service provider ATT evaluated the line and identified it as Comcast's, so they unfortunately can't touch it. Comcast Xfinity Outage Report Is The Service Down? We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. We have made changes to keep employees safe so response and call times may be longer than usual. Throughout our history, DISH has always put customers first. For immediate assistance, check out the Xfinity Assistant. Asking on behalf of my place of business. Comcast Xfinity problems in the last 24 hours. I will post again here when/if I receive a reply or action is taken. Report unburied cables, exposed wires, or downed lines - AT&T That legacy of commitment to customer service continues throughout this pandemic as DISH has taken active steps to maintain your ability to sign up for DISH service and protect you and your family during technician visits and in the DISH installation process. Then, call PG&E at 1-800-743-5000. 115.124.120.233 How to Report an Issue Online Visit xfinity.com/xfinityassistant. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. Cut and paste the firewall logs (including the offending Comcast IP address) into an email and send it to abuse@comcast.net. How do I report a downed line in as few steps possible Contact Us | Comcast Business Support Cloudflare Ray ID: 7a2ad44e3df86ef8 When should we expect this to be corrected? Verizon Customer Service - Contact Us | Verizon Help Center and Support Write your 17-digit account number on the "For" line of your check or money order. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. A drop-down list appears. Find an Xfinity Location Check the status and hours of locations near you. The phone can get very busy, but I can understand if you would rather speak to somebody on the phone. Make the report to that person.. Comcast phone support has been extremely unhelpful and they don't seem to have a public safety line I can ring into either. The next best way to talk to their customer support team , according to other Comcast customers, is by calling their 877-228-8567 phone number for their Call For New Service department. I am a bot, and this action was performed automatically. I would like to report down wires in my back yard for the second time. The metal cable is entangled in my chain-link fence and poses a serious hazard if there was a lightning storm. That person will tell you who the city's contact is in the Comcast governmental affairs office. Just tell on the phone, "downed power line.".Always assume the downed cable line is energized and carrying electricity. Who Do I Contact About Downed Phone Line In My Backyard? Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line), 4. @XfinityThomasChow long does it take for someone to reply? In the top right corner, you'll see a little chat icon near the bell icon. i agree this is the worst web site for reporting issues, Need to report a line down and cant seem to be able to schedule a tech to fix my internet. To send a direct message you may need to:Click "Sign In"Click the "direct message" iconClick the "New message" (pencil and paper) iconType "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. Massive outages do occur because of problems such as storms, floods etc. Sound the horn, roll down your window and call for help. Yes, Comcast will come to your house to install the cable lines and equipment to your home. Can you please send us a Modmail message with your first and last name and full address? Who is responsible for cable line from pole to house? .css-1yq8usv{color:#f0f0f3 !important;background-color:!important;}.css-1yq8usv:hover{color:#1471DA !important;background-color:!important;}.css-1yq8usv:focus{color:#1471DA !important;background-color:!important;}.css-sskn3q{line-height:60px !important;}Home, The telephone/cable main line is sagging across our drive. Can you direct message us your name and address, please? Comcast phone support has been extremely unhelpful and they don't seem to have a public safety line I can ring into either. I hope youre having a great week so far! Please send us a direct message to "Xfinity Support" with your full name and address. Status Center Xfinity app Download the app or text "Xfinity app" to 266278 and get help. 70% of power outages are caused by major weather. Hi @CityofCasper, We are not positive on the exact design notifications, but when digging or building around a cable, you want to make sure that the structure is not over a utility property and that when digging, not to dig where utility lines exist. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. Step 1: Inquiry. If you receive overhead electric service, your electric system con- sists of the following: 1. A recent storm brought down a tree which took down one of the above ground cables by my house. Let us know. Wires down in your yard: Who is responsible? - ABC27 I really appreciate you being a member of the Comcast Family! This website is using a security service to protect itself from online attacks. Report Downed cable line | Xfinity Community Forum Download now Visit Our Help Communities Messenger Connect with Us Xfinity Support Forums Visit Forums It is to be expected when weather conditions are severe. Electric lines that are located some distance above the utility cables were cleared a couple of years ago by the power company's tree trimming crew. Depending on how many different rooms you are wiring, you may only have to go through a few inches of wall. You may have to enter a lot of personal information to get connected, including your ZIP code. Here is a list of frequently requested telephone numbers: Cable. I am liable if someone were to get electrocuted from my fence as it is your wire which has been hanging down for months now. Who do you call for a downed cable line? To send us a Private Chat Message, select the message icon in the top right corner and then search for Xfinity support. Press Enter to send it. If the center conductor of the cable is solid copper, it carries it quite well. That's not what we want to see! To qualify for the credit, customers must: 1. Type a message to let us know what your issue is. Adding to this post, because the instructions didn't say to wait for a response when using the private message option. I didn't realize it worked like a chat, and someone did respond to me quickly, but I had closed the window and didn't see the response until today. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line), Type your message in the text area near the bottom of the window. You have to sign up for gig service and sign a 2 year contract first. If you are experiencing problems with Comcast Xfinity, please submit a report below. If you smell natural gas, see downed power lines, or suspect another emergency situation, leave the area immediately and call 9-1-1. The channel and its live streaming world news is available . The easement at my back property line has poles with electric and utility lines. Our actual service provider ATT evaluated the line and identified it as Comcast's, so they unfortunately can't touch it. I'll bring it to the attention of a board admin, I know that doesn't do you any good now. To confirm, are the wires in question still low-hanging by chance? Log in to your account at xfinity.com/myaccount using your Xfinity ID and password. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Ask for the Comcast liason. Picking up downed tree limbs, branches, clearing roads and repairing damage -- they were all part of the cleanup. Internet Security with Xfinity - Report Abuse Report A Downed Line. Call 800.288.2020 . In the 'To' line, type "Xfinity Support" there. How do I know if my home is wired for Comcast? Report downed power lines at 713-207-2222. Provide your account info and say, Line is down., Dont have AT&T service? Low hanging main line cable | Comcast Business Support Community Not a word either by phone, email or through the support chat since then. A: Cable and phone wires dont carry current, so its safe to remove them. Let us know. If youre signing up for new services or moving, you can check online to see if Xfinity service is available at your address. It's infuriating. By selecting Accept all, you consent to our use of Cookies. A recent storm brought down a tree which took down one of the above ground cables by my house. How Do I Report a Problem with My Comcast Landline? - GetHuman You can contact 811 to get utility lines marked. Comcast Xfinity Outage Map. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window Press Enter to send it.

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how do i report a downed comcast line?